Refund policy

Last Updated: May 2, 2026

At RFCollections, we aim to ensure customer satisfaction. Please read our return and refund policy carefully before making a purchase.

1. Return Eligibility

You can request a return if:

  • The item is damaged or defective
  • You received the wrong product
  • The product is unused and in original condition

Returns must be requested within 3–7 days of receiving the order.

2. Non-Returnable Items

We do not accept returns for:

  • Used or worn products
  • Items without original packaging
  • Sale or discounted items (if mentioned non-returnable)

3. Refund Process

Once your return is received and inspected:

  • We will notify you about approval or rejection
  • If approved, refund will be processed within 5–10 business days
  • Refund will be sent via original payment method (or agreed method)

4. Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank/payment account again
  • Contact your payment provider
  • If still not received, contact us at support

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us.

6. Contact Us

For return or refund related queries:
📱 03227967056
📧 rfcollections.com@gmail.com